Read me first. By using PostalBridge (the “Services”) you accept this Privacy Policy and our Terms of Service. If you do not agree, please do not use the Services.
1. Who We Are
| Where You Reside | Services | Contracting Entity | Address |
|---|---|---|---|
| United States & Canada (others served remotely) | Digital Mailbox, Virtual Office, Package Forwarding | Lumivo, LLC | 9230 Old Keene Mill Rd #1035, Burke, VA 22015 USA |
Privacy and support: support@postalbridge.com
2. Acceptance & Changes
- We may change this Privacy Policy at any time by posting the revised version on this page. Continued use of the Services after posting means you accept the change.
- If applicable law requires consent (e.g., for certain cookies or marketing), we will request it first.
3. Information We Collect
| Category | Typical Examples |
|---|---|
| Identification | Name, date of birth, government ID |
| Contact | Address, email, phone |
| Financial | Tokenised card data, check images |
| Usage & Device | IP address, browser type, pages visited, cookies |
| Content | Mail scans and related metadata you ask us to store |
*If you are located in the EEA or UK, the legal basis for each category is contract, legitimate interest, legal obligation, or consent—depending on context.
4. How We Use Your Information
- Provide, maintain and improve the Services you request.
- Verify identity and comply with postal, financial and similar regulations.
- Detect and help prevent fraud or security issues.
- Process payments and keep appropriate business records.
- Enforce our Terms and protect our rights or those of others.
- Send necessary service-related notices; marketing is always opt-in.
- Create aggregate statistics that no longer identify you.
- Fulfil any purpose you actively consent to.
5. Sharing & Disclosure
We do not sell your personal information. We share it only as needed with:
- Contracted mail centres that handle your physical items.
- Payment and identity-verification vendors.
- Professional advisers (e.g., accountants, lawyers) under confidentiality.
- Authorities when legally required or to protect safety, rights or property.
- A successor organisation if Lumivo, LLC undergoes a change of control.
6. International Transfers
We store and process data in the United States or Canada. By using the Services from another country you agree to this transfer and to the local laws that apply here.
7. Security
We apply commercially reasonable administrative, technical and physical safeguards to protect information. No method of transmission or storage is perfectly secure; use the Services at your own risk and keep your passwords confidential.
8. Data Retention
We keep information only as long as needed for the purposes described above or as required by law, after which it is deleted or anonymised.
9. Your Choices & Rights
Subject to applicable law you may ask to access, correct, delete, or restrict the use of your personal information, or withdraw consent. We will respond within a reasonable period.
10. California & Similar State Laws
We have not sold or “shared” personal information in the last 12 months. California and other U.S. residents may exercise their rights as explained in section 9.
11. Visitors from the EEA / UK
While we have no office in those regions, the GDPR may still apply. You may raise concerns with your regional data-protection authority, but we invite you to contact us first so we can try to resolve any issue.
12. Children
The Services are not directed to children under 16. We do not knowingly collect data from them.
13. Contact
Questions? Email support@postalbridge.com
or write to:
Lumivo, LLC – Privacy
9230 Old Keene Mill Rd #1035
Burke, VA 22015 USA
Need a new mailbox location? Email support@postalbridge.com.